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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Harney

June 6, 2025

5  out of  5
rating by Jason Harney
"Great customer service!! Brian really helped me out with both my home owners and car insurance, answering all questions that I had. Thanks again!"
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Sara Woods

May 30, 2025

5  out of  5
rating by Sara Woods
"Brian Palmer is awesome, thanks for helping me with quotes!"
We responded:
"We are so glad Brian was able to help you Sara. Brian strives to provide exceptional customer service and prioritize the unique needs of each family we serve. "
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Supa Madi

May 27, 2025

5  out of  5
rating by Supa Madi
"If you are in need of insurance Brian at Paula Traina’s is your guy! Knowledgeable, effective and kind. Definitely worth your bother. Thank you Brian!"
We responded:
"Thank you for the review! Brian is very knowledgeable and works hard to help our customers get the best protection for their families. "
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Karen D Lizasuains

May 14, 2025

5  out of  5
rating by Karen D Lizasuains
"Brian Palmer is awesome! So glad we walked in today and got the info we needed right away! We will def be back!"
We responded:
"Thank you for the review Karen. It's our goal to make doing business with us simple & easy. We look forward to meeting again soon! "
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Cathy Scofield

May 13, 2025

5  out of  5
rating by Cathy Scofield
"Nathan was very helpful And well knowledgeable with drive safe and save"
We responded:
"We appreciate the review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help! "
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Kimberly DeGregory

May 6, 2025

5  out of  5
rating by Kimberly DeGregory
"Alexandria Greene is fabulous. I highly recommend her for all your insurance needs. She’s very knowledgeable and helpful, and answered all my questions."
We responded:
"We think she's pretty awesome too! Thanks for the review Kimberly. We appreciate your business and are here to help! "
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Kristy Hicks

May 6, 2025

5  out of  5
rating by Kristy Hicks
"Brian was super helpful and informative. Made it a painless process. Keep up the good works"
We responded:
"Thank you for the review Kristy. It's our goal to make insurance easy & simple for our customers. Please don't hesitate to reach out when you need help in the future. "
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Nikki Miller

May 1, 2025

5  out of  5
rating by Nikki Miller
"So we decided to change our house insurance. So that everything would be in one place. And man there has been issue after issue. Trying to get this set up. But thank goodness for Nate Poag. Thru the stress and the tears. He was there every step of the way. Helping me stay clam. And getting everything squared away. I would have been lost without his help. So thank you again Nate for all of your patience and support. It has definitely been a learning curve going through this. And I would have been even more lost if I didn’t have your help."
We responded:
"Nikki we appreciate the review and your business. Our team is here to help and Nathan prides himself on providing excellent customer service. It's our goal to simplify insurance and help our customers get the protection and peace of mind they need. I'm so glad we were able to help. ❤️"
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Avery Wiggins

May 1, 2025

5  out of  5
rating by Avery Wiggins
"I came in looking for renters insurance with many questions. Nate and the State Farm team answered them all. Seamless process, highly recommend working with them."
We responded:
"We appreciate your business Avery. It's our goal to making it as easy as possible for customers to do business with us! "
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Lisa Pierce

April 30, 2025

5  out of  5
rating by Lisa Pierce
"State Farm Alex ,and Paula have treated me very well .Very friendly and helpful"
We responded:
"Thank you for the review Lisa. It is our pleasure to serve you. Please reach anytime we can assist. We appreciate your business. "
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Amber Steele

April 28, 2025

5  out of  5
rating by Amber Steele
"thank you nathan poag for helping my sister and i with our renters insurance policy . you were very helpful and patient and informative . very friendly service ! thank you again !"
We responded:
"I am so glad we were able to help you and your sister. It's our goal to make insurance easy to understand. We are here to help!"
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John Peck

April 25, 2025

5  out of  5
rating by John Peck
"Absolutely awesome! Paula and agency's staff are very friendly and helpful as well professional and accommodating to your needs! I/we would recommend Paula and her team to anyone who needs insurance and sound financial advice/management."
We responded:
"Thank you very much John! We appreciate your business and love when you come visit us! "
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Peter Juliano

April 23, 2025

5  out of  5
rating by Peter Juliano
"Nathan was a great help today thank you!"
We responded:
"We are so glad Nathan was able to help you with a smooth relocation. Call or text us if you need any additional help. "
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Caelyn Mccoy

April 22, 2025

5  out of  5
rating by Caelyn Mccoy
"Super easy and efficient phone call with Brian! Love when insurance companies make things simple and easy to understand!"
We responded:
"Thank you for the review Caelyn! We strive to making insurance simple. "
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Robert Waters Jr

April 10, 2025

5  out of  5
rating by Robert Waters Jr
"Whether I needed to adjust my policy due to rising costs, or inflation, or now transferring my policy to another new vehicle, Paula’s office has been nothing short of superb in making it happen for me."
We responded:
"Robert you don't know how much your review means to me! Thank you for sharing. My team is very committed to helping our customers through life's challenges and making insurance easier. ❤️"
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Christina Buckley

April 1, 2025

5  out of  5
rating by Christina Buckley
"I've decided to change from Allstate. The lady there is rude and give me an attitude and statefarm is better priced and all there people are nice. Thank you."
We responded:
"We appreciate your review Christina. We look forward to working together for years to come. Do not hesitate to reach out if you need assistance, we value your business and are here to help. "
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Daniel Andrus

February 25, 2025

5  out of  5
rating by Daniel Andrus
"Always thankful for the knowledgeable and understanding of Brian and Paula ."
We responded:
"Thank you for the kind words Daniel. We are here to help! "
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Arthur Taylor

February 22, 2025

5  out of  5
rating by Arthur Taylor
"Paula Traina and her team at State Farm have been exceptionable with taking care of my claim. This is the before and after pictures."
We responded:
"Thank you for the review Arthur. We are here to help things go right, especially when you have a claim. Call or text if you need anything else! "
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Colbi Sherman

February 20, 2025

5  out of  5
rating by Colbi Sherman
"Brian was very helpful and answered all of my questions."
We responded:
"Thank you for taking the time to leave us a review. Brian is patient and knowledgeable and enjoys working with families like yours. ♥️"
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Brian Palmer

February 20, 2025

5  out of  5
rating by Brian Palmer
"Colbi was very helpful when I called in with questions."
We responded:
"Thank you Brian. We work hard to provide our customers with friendly and efficient service. Thank you for noticing! "
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Melissa Rivers

February 19, 2025

5  out of  5
rating by Melissa Rivers
"Brian was very helpful and informative."
We responded:
"Brian strives to help local families with their insurance needs. We are here to help! "
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Tricia McKernon-Tanner

February 19, 2025

5  out of  5
rating by Tricia McKernon-Tanner
"Brian was great and very helpful. Got information to me very quickly. Highly recommend😊"
We responded:
"Thank you for taking the time to review us. Brian works hard to help local families with their insurance needs. Call or text us anytime! "
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Jennifer Gerardo

February 19, 2025

5  out of  5
rating by Jennifer Gerardo
"Brian Palmer is a great at what he does! He is very knowledgeable and helpful! Very much recommend him!"
We responded:
"We are so glad you had a great experience working with Brian. He loves helping people. Call us anytime! "
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Tara Henry

January 31, 2025

5  out of  5
rating by Tara Henry
"Brian was awesome with helping me with a business insurance quote."
We responded:
"We are so glad you had a great experience with Brian. He works hard to provide valuable service. We appreciate your business! "
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Ray Tennant

January 29, 2025

5  out of  5
rating by Ray Tennant
"I wasn’t excited to go through the whole insurance thing but Brian was amazing during the whole process. He made it way less stressful than I thought and I recommend him to anyone"
We responded:
"Thank you Ray! We try to make insurance easy for our customers. "